Template for Communicating Change to Employees

Topic of communiqué:

Date to be sent:

Who is the sender?

Who will be responsible for answering questions from employees after this is communicated? (These people should have input into the original communiqué):

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What’s driving the need to send out a communication to employees at this time?

Do employees know something about this topic already?

How will employees receive the information?

Key questions that employees will ask:

1.

2.

3.

Our messages: (Think in terms of team, business and then corporate.
Remember people want to know what effect they will feel — not the company).

1.

2.

3.

What follow-up communication will we plan to reinforce our messages?

Action:

When:

Action:

When:

Employee reaction was:

What will we do differently to communicate information about this topic next time?

Remember: You will gain the trust and respect of employees if you communicate regularly, even if there is nothing new to say.